Shaheen Food Centre (“Shaheen”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we protect it, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1.Who we are
Shaheen Food Centre is a halal Pakistani takeout, catering and butcher business located at 3570 Wolfedale Road, Mississauga, Ontario, serving the Greater Toronto Area since 1999.
2.Information we collect
When you use our Instant Catering Estimator or contact us, we may collect:
- Your name, phone number and email address
- Event details such as date, type, guest count, package, menu choices and add-ons
- Any notes or messages you send us
Like most websites, we may also collect basic technical information (such as browser type and pages visited) to keep the site working and improve it.
3.How we use your information
- To reply to your catering inquiry and prepare a quote
- To plan, confirm and deliver your event or order
- To contact you about your booking
- To improve our website, menus and service
4.WhatsApp, phone and delivery apps
If you choose “Send Estimate to WhatsApp” or call us, that communication is also handled by WhatsApp or your phone provider under their own privacy policies.
Orders placed through Uber Eats, DoorDash or SkipTheDishes are governed by those companies’ privacy policies. We only receive the details needed to prepare your order.
5.Sharing your information
We do not sell or rent your personal information. We only share it with trusted service providers who help us run this website and store data securely, and only as needed to provide our services, or when required by law.
6.How long we keep it
We keep inquiry and booking information only as long as needed to serve you and meet legal, tax and accounting requirements, then delete or anonymize it.
7.How we protect it
Your information is stored with secure, access-controlled systems. Only authorized Shaheen staff can view inquiry details.
8.Your rights
You may ask to see, correct or delete the personal information we hold about you, or withdraw your consent to being contacted, at any time. Contact us using the details below and we will respond within 30 days.
9.Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
10.Contact us
Shaheen Food Centre
3570 Wolfedale Road, Mississauga, ON L5C 2V6